Privacy Policy

QUEEN ANNE operates Queenanne.co.nz and may operate other websites.

QUEEN ANNE is committed to protecting the privacy of visitors to our website, subscribers to our newsletters, and those providing contact information. In addition, QUEEN ANNE is opposed to unauthorized commercial e-mail delivery, otherwise known as spam.

If you have any questions or concerns regarding this Privacy and Spam Policy, or to report spam abuse, please send an e-mail to Office@queenanne.co.nz It is QUEEN ANNE ’s policy to respect your privacy regarding any information we may collect while operating our websites.

HOW YOUR PERSONAL INFORMATION MAY BE USED

QUEEN ANNE collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. QUEEN ANNE ’s purpose in collecting non-personally identifying information is to better understand how QUEEN ANNE ’s visitors use its website. From time to time, QUEEN ANNE may release non-personally identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

QUEEN ANNE also collects potentially personally identifying information like Internet Protocol (IP).

QUEEN ANNE may use your personal information in the following ways:

  • To operate and maintain the website;
  • To send you promotional information, such as newsletters. Each e-mail newsletter will provide information on how to opt-out of future mailings by unsubscribing.
  • To send you administrative communications, such as administrative e-mails, confirmation e-mails, technical notices, updates on policies, or security alerts.
  • To respond to your comments or inquiries.
  • To provide you with user support.
  • To track and measure website performance.
  • To process payment for purchases you make through QUEEN ANNE.
  • To protect, investigate, and deter against unauthorized or illegal activity.
  • To review the effectiveness of our marketing programs and analyse other general demographic trends;
  • To notify you of new information or services that may be of interest to you; or,
  • To send promotional materials.

QUEEN ANNE does not rent or sell your personally identifiable information with third parties. We may, however, share your information with third parties when we are authorized to share such information.

Third-party service providers
QUEEN ANNE may use third-party service providers to service various aspects of the website. Each third-party service provider’s use of your personal information is dictated by their respective privacy policy.

Opt in: QUEEN ANNE Uses Klaviyo for opt in options. Klaviyo: Privacy Policy.

Tracking: QUEEN ANNE uses various marketing tools that help us create a better user experience for people visiting our site. These tools allow us to look at aggregated data such as scrolling patterns, clicks, and allow us to run tests to determine which pages result in the best actions. However, your personally identifiable information is not used by any of these tools. We use the following third-party service providers for tracking: Google Analytics: Privacy Policy.

Remarketing: QUEEN ANNE uses remarketing tracking cookies and conversion pixels from vendors such as Google and Facebook to present special offers to you for our products or services over the Google Content Network and via social networks. This means you may see an ad for one of our products or services as a result of visiting our website. In addition, QUEEN ANNE uses custom audiences based on e-mails of subscribers and customers. This allows us to present special offers for our products and services to you via Facebook. However, your personally identifiable information is not used by any remarketing service other than to present you special offers from us. We use the following third-party service providers for remarketing:


Facebook: Opt-out of Facebook remarketing here


Google: Opt-out of Google remarketing here

Contact Information and Website Support: We offer multiple ways to contact QUEEN ANNE including contact forms, e-mails, and chat. If at any time, you attempt to contact us through a contact form, the information you provide will be stored on our servers. If you use the Messenger feature the information will be stored in Facebook Messenger.

Facebook Chat Widget: Privacy Policy.

Newsletters: QUEEN ANNE uses Klaviyo as its e-mail service provider. Klaviyo collects contact information, distributes our newsletter, and tracks actions you take that assist us in measuring the performance of the website and newsletters. You may view Klaviyos privacy policy here. At any time, you may be removed from our newsletter list by clicking on the unsubscribe button provided in each e-mail.

Purchases: QUEEN ANNE uses Stripe to service payments for most purchases of services and memberships. Stripe collects personal information such as your name, e-mail address, address, and payment information. You may view Stripe’s privacy Privacy Policy.

QUEEN ANNE also uses PayPal. This service stores your name, amount of your purchase, and payment details on their site. You may view PayPal’s privacy Privacy Policy.

QUEEN ANNE also uses Afterpay. This service stores your name, amount of your purchase, and payment details on their site. You may view Afterpays privacy Privacy Policy.

QUEEN ANNE also uses Laybuy. This service stores your name, amount of your purchase, and payment details on their site. You may view Laybuy privacy Privacy Policy.

QUEEN ANNE also uses Zip Pay. This service stores your name, amount of your purchase, and payment details on their site. You may view Zip Pay privacy Privacy Policy.

QUEEN ANNE also uses Genoa Payl. This service stores your name, amount of your purchase, and payment details on their site. You may view Genoapay privacy Privacy Policy.

 

 

Upon making a purchase, you will receive e-mail confirmations to the e-mail address you provide during your purchase.

QUEEN ANNE collects non-personally identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. QUEEN ANNE ’s purpose in collecting non-personally identifying information is to better understand how QUEEN ANNE ’s visitors use its website. From time to time, QUEEN ANNE may release non-personally identifying information in the aggregate, e.g., by sharing results from a QUEEN ANNE Facebook marketing campaign.

Gathering of Personally-Identifying Information
Certain visitors to QUEEN ANNE ’s websites choose to interact with QUEEN ANNE in ways that require QUEEN ANNE to gather personally-identifying information. The amount and type of information that QUEEN ANNE gathers depends on the nature of the interaction.

Those who engage in transactions with QUEEN ANNE are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, QUEEN ANNE collects such information only insofar as is necessary or appropriate to fulfil the purpose of the visitor’s interaction with QUEEN ANNE. QUEEN ANNE does not disclose personally identifying information other than as described below. And visitors can always refuse to supply personally identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

Aggregated Statistics
QUEEN ANNE may collect statistics about the behaviour of visitors to its websites. QUEEN ANNE may display this information publicly or provide it to others. However, QUEEN ANNE does not disclose personally identifying information other than as described below.

Protection of Certain Personally Identifying Information
QUEEN ANNE discloses potentially personally identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on QUEEN ANNE ’s behalf or to provide services available at QUEEN ANNE ’s websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using QUEEN ANNE ’s websites, you consent to the transfer of such information to them.

QUEEN ANNE will not rent or sell potentially personally identifying and personally-identifying information to anyone. QUEEN ANNE discloses potentially personally identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when QUEEN ANNE believes in good faith that disclosure is reasonably necessary to protect the property or rights of QUEEN ANNE, third parties or the public at large.

If you are a registered user of a QUEEN ANNE website and have supplied your email address, QUEEN ANNE may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what is going on with QUEEN ANNE and our products or services. If you send us a request (for example via email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. QUEEN ANNE takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally identifying and personally identifying information.

Cookies

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. QUEEN ANNE uses cookies to help QUEEN ANNE identify and track visitors, their usage of QUEEN ANNE website, and their website access preferences. QUEEN ANNE visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using QUEEN ANNE ’s websites, with the drawback that certain features of QUEEN ANNE ’s websites may not function properly without the aid of cookies.

Business Transfers
If QUEEN ANNE, or substantially all of its assets, were acquired, or in the unlikely event that QUEEN ANNE goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of QUEEN ANNE may continue to use your personal information as set forth in this policy.

RIGHTS RELATED TO YOUR PERSONAL DATA

Opt-out: You may opt-out of future e-mail communications by following the unsubscribe links in our e-mails. You may also notify us at Office@queenanne.co.nz to be removed from our mailing list.
Access: You may access the personal information we have about you by submitting a request to Office@queenanne.co.nz
Amend: You may contact us at Office@queenanne.co.nz to amend or update your personal information.
Forget: In certain situations, you may request that we erase or forget your personal data. To do so, please submit a request to Office@queenanne.co.nz
Please note that we may need to retain certain information for recordkeeping purposes or to complete transactions, or when required by law

 

CHILDREN’S INFORMATION

QUEEN ANNE does not knowingly collect any personally identifiable information from children under the age of 16. If a parent or guardian believes that QUEEN ANNE has personally identifiable information of a child under the age of 16 in its database, please contact us immediately at Office@queenanne.co.nz and we will use our best efforts to promptly remove such information from our records.

 

 

 

SPAM POLICY

QUEEN ANNE is strongly opposed to spam. We will only send e-mail to users that have explicitly requested to receive an e-mail from QUEEN ANNE. Examples may include:

  • Opt-in subscribers to the QUEEN ANNE Newsletter
  • Users that complete a contact form
  • All communication will be related and relevant to what you have requested.

WEB LINKS

Occasionally, QUEEN ANNE contains links to other sites. Please be aware that QUEEN ANNE is not responsible for the privacy practices or the content of such other sites. We encourage our users to be aware when they leave our site to read the privacy and spam policies of each and every website that collects personally identifiable information. This Privacy and Spam Policy applies solely to information collected by QUEEN ANNE.

Terms and Conditions

All refund requests must be sent through the support tab to the left or via Office@queenanne.co.nz

HOW DO I CONTACT QUEEN ANNE?

If you have any further questions or comments regarding the QUEEN ANNE website or this Privacy and Spam Policy, you may contact Office@queenanne.co.nz